There are a number of ways that running a native SIP solution can provide a strong technical solution while saving you time and money.
When our service speaks the same language as your IP PBX, there is no translation required. Excel’s core network is 100% VoIP based, and therefore, we are unlike many traditional providers that run VoIP at their edge. These traditional providers transcode your SIP calls into TDM versus staying SIP, requiring additional transcoding steps. Because each transcoding step requires intensive DSP processing, these traditional providers add unnecessary experience and latency to the call. Because the Excel Native SIP solution avoids all of these issues, it inherently means that you don’t need additional hardware and configuration to do the appropriate translation. With less hardware there are fewer parts that can break, reducing your customer’s risk of downtime, and your support overhead.
The inherent benefits of a simpler technical solution speak for themselves, but they also translate to great financial benefits. Certainly there is less up front cost, but there are great savings over the life of the system resulting from less hardware maintenance, risk of downtime, and reduced system recovery time in the event of a failure.
This is also a solution that can be installed and running very quickly, mitigating risks associated with new or transitioning systems. For example, the flexibility allows you to migrate this solution throughout your business as needed ensuring that your critical path systems are never in jeopardy.
Native SIP is a robust digital solution that delivers high quality voice and data service. Using dynamic bandwidth allocation, Excel amplifies the capabilities of SIP, allowing for virtual channels which can be used for calling and unified communication features. When bandwidth is your only limiter, less can be a whole lot more.